TicketZone

At TicketZone, accessible at https://seatvo.com, your privacy is fundamental. This policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our ticket services.

By using the platform, you consent to the data practices described in this policy. If you do not agree, please discontinue use.

We may collect personal identification information in a variety of ways, including when you register, place an order, or interact with event listings.

• Personal Data: Name, email address, phone number, billing address, and payment details (processed securely via third parties).
• Automated Data: IP address, browser type, device identifiers, referring URLs, and usage patterns through cookies and similar technologies.
• Ticket Activity: Purchased events, seating preferences, and wishlist items to enhance your experience.

TicketZone uses collected data for legitimate business purposes, always striving to improve your event journey.

• Process transactions and deliver e-tickets / confirmations.
• Personalize content and recommend events based on your interests.
• Send important account updates, security alerts, and (with consent) promotional offers.
• Analyze platform usage to optimize performance and prevent fraud.

Our website uses cookies to distinguish you from other users and provide a seamless experience. You can control cookie preferences through your browser settings.

For detailed cookie information, visit our Cookie Declaration page (available in footer).

We do not sell your personal information. We may share data only in the following circumstances:

• Service Providers: Payment gateways, cloud hosting, email delivery services bound by strict confidentiality.
• Event Organizers: Necessary attendee details (name, email) for event check-in and updates, as required.
• Legal Obligations: If required by law, court order, or to protect TicketZone's rights and safety.

We retain personal data only as long as necessary for the purposes outlined or as required by law. TicketZone implements industry-standard security measures including SSL encryption, firewalls, and regular audits.

Despite our safeguards, no method of transmission over the Internet is 100% secure. We encourage strong account passwords.

Depending on your jurisdiction (including UK GDPR and other regulations), you may have the right to:

• Access, rectify, or erase your personal data.
• Restrict or object to processing of your information.
• Data portability – receive your data in a structured format.
• Withdraw consent at any time (without affecting lawfulness of prior processing).

TicketZone is not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us with information, please contact us immediately.

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised "Last updated" date. We encourage you to review this policy frequently.